Brand Sentiment

Reputation Management

Protect your brand image with critical care for public perception. Identify sentiments through the collection of reviews on key platforms.

What our clients say

Real results from companies using our platform

"We went from manually responding to local reviews to having a general command dashboard for brand status across all of Latin America."

PF

Patricio F.

Corporate Communications Manager

"The constant data flow allowed us to detect product crisis alerts in time based on Twitter and Google Reviews comments."

LD

Luciana D.

Customer Success

What you get

Key features

Everything you need to succeed

01

Coverage of public sources

We work on review portals, forums, opinion sites, press, marketplaces, and other public sources where your brand appears. We define the specific list together.

02

Structured mentions, not loose text

Each mention arrives with source, URL, author (when public), date, content type, rating (if applicable), full text, and relevant metadata. Your team does not have to scrape anything.

03

Recurring updates with historical data

We capture new mentions at the frequency that works for you and maintain the historical record so you can measure the evolution of the conversation, not just the snapshot of the day.

04

Delivery into your analytics tool

CSV, Excel, JSON, via API, or direct import to your database or analytics tool. We define the schema at the start.

$20$40$60$80$100Mi precioCompetencia$41.20$53.40$79.99$AMZMKTWEBAPI

Why prioritize reputation management (Review Scraping)

If you have hundreds or thousands of locations, products, and digital channels to manage, maintaining manual traceability of "what the customer says" is utopian and a potential time bomb.

Data Collection

How we help you

We handle the complex technical task of connecting to dozens of different rating forums and networks, adapting to each design, extracting stars, comments, dates, and idiosyncrasies, delivering it to your unified CRM.

01

We define together the sources where your brand appears and the ones you care about monitoring.

02

We capture each new mention with its context, at the frequency that works for you.

03

We deliver structured data — not screenshots or loose threads.

04

We can build a historical record so you can measure the evolution of the conversation over time.

Get started today

Know everything your customers say with our Data Factory infrastructure

WE ANSWER YOUR QUESTIONS

Frequently asked questions

Clarify your doubts about how our data process works.

Need to add engineers to your team instead of receiving ready-made data?

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Let's Talk

Let's talk about how to grow your business

We make sure that what happens on the web becomes your greatest asset. No detours: we get involved in your project so every step you take is solid and transparent.

Call Us

+1 (631) 400-4766

Experience

Proven by data

Response time

< 1 hora

Projects delivered

+350

Industries served

+15

Years of experience

+6

Trusted by 150+ companies